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while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

Posted by: graham p.      6 May 2009 @ 07:53
while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep getting Trojan Horse virus trying to invade my pc every few minutes. I have Norton which stops it but I have a pop up which I have to clear. how do I clear yahoo?

Reply by: Alan B. PCIQ IT ProfessionalIT Professional in Cambridge, CB22      6 May 2009 @ 08:58
RE: while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

Beware of Geeks bearing gifts! What you thought was a free game was some sort of computer malware; more, it would seem, that your Norton can cope with. I know Yahoo can be highly annoying but I doubt that they are directly responsible for your current problem.

The first thing I would do is make sure Norton is up to date with the latest definitions (run Live Update). Then disconnect your computer from the Internet and get Norton to run a full scan. If that does not remove your annoying pop-up you'll need to try a more specialised removal tool. Post back for more advice.

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      6 May 2009 @ 10:54
RE: while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

was the game called Zuma?

see
http://forums.cnet.com/5208-6132_102-0.html?threadID=299853

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Reply by: Steve R. PCIQ IT ProfessionalIT Professional in Wallsend, NE28      15 May 2009 @ 22:47
RE: while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

I would personally recommend using a package called ad-aware from lavasoft. This is free software which is great at removing malware.

You could also try using system restore to roll your machine back to a point before the infection which should stop the malware from automatically running and give the av/malware removal tools a better chance of removing the infection.

As always though, keep you def files upto date, an AV/Malware program is also as good as your last update.

Steve Rae
mcp, mcdst, mcsa, mcsa+m, mcitp Vista Enterprise

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Reply by: Jon S. PCIQ IT ProfessionalIT Professional in Morecambe, LA3      16 May 2009 @ 08:59
RE: while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

as Graham P did not respond to the earlier posting there seems little point in reopening this thread.

And from a personal point of view, I've found Ad-Aware to be a total waste of time. I won't repeat again why I think so: my comments are available elsewhere on this site. SuperAntiSpyware is better as a single one-off scan, but NONE of these scanners work on their own, you need to use several in succession, starting with the most important : Combofix

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