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IT Professional in Wallsend, NE28


Steve R.


Wallsend, NE28

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0 Jobs Completed for PCIQ

4 Forum Posts

Member since 2 May 2009

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RE: White Screen

Okay, that was quick..... My colleage at MS suggested following this procedure to eliminate at programs causing the issue. Copy and paste the above link into your browser window and click go. Secondly, he also mentioned at the 4min delay may be the time taken to complete loading all the background tasks into memory. You could also try using a 3rd party browser such as firefox and see if you get the same issues..... Steve Rae

24 Jul @ 18:10

RE: White Screen

Hi Linda. Having read through all the comments on this page and also done ssome background checking on the interent (whist at work) can i ask, are you running Windows vista with Internet Explorer 7 (the one that comes with vista) ? If so, you are not alone, the problems you are experiencing are common with this setup, ALT+F4 will close the window and it won't re-appear again until you next switch the machine back on. I have seen this issue before and resolved it by restoring the PC (using system restore) to a point when a number of updates were installed. It seems to be linked to an update and don't think it is spy/malware but as everyone above has said, running a scanner on a regular basis is always good advice.... i'll do some more digging and speak to some of my colleagues who work for Microsoft and see what i hear back. I'll be in touch.

24 Jul @ 18:02

RE: while trying to download a free game yahoo invaded my pc. I am unable to uninstall. I also keep gett

I would personally recommend using a package called ad-aware from lavasoft. This is free software which is great at removing malware. You could also try using system restore to roll your machine back to a point before the infection which should stop the malware from automatically running and give the av/malware removal tools a better chance of removing the infection. As always though, keep you def files upto date, an AV/Malware program is also as good as your last update. Steve Rae mcp, mcdst, mcsa, mcsa+m, mcitp Vista Enterprise

15 May @ 22:47


I work as a Exchange / Server Engineer for a Global blue chip company. I work night shift which gives me lots of time to offer the same level of service to the home/small business user.

I am fully MCP/MCDST/MCSA+M/MCITP/ITIL qualified in Windows XP, Windows Server/Exchange 2003 and Windows Vista so have the qualifications to back up my skills.

I personally use an Apple Macbook as my preferred laptop, so if you have Apple/iphone issues, i can support you as well.

My main job is providing Exchange/server support to a global network of over 200,000 users so i have alot of experience in this area, Prior to my current role, I worked for 12 years as a desktop support engineer.

Don't trust your IT support to anyone, call a qualified professional with over 15 years experience....



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